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Refund Policy

Refund Policy Kampoeng Batik

1.       Refund

·      We respect your right to make a refund if you are
not satisfied with your purchase. Here is our guide to refunds:

2.       Returns within Time Period

·     You can request a refund within 7 days after
receiving the item.

·      Refund requests after the 7 day deadline will not
be processed.


3.       Item Condition for Return

·      Items must be in the same condition as when you
received them.

·      Items may not be used or washed.

·      Items must be accompanied by original price tags
and original product packaging.


4.       Refund Process

·      To start the refund process, please contact our
customer service via email or phone listed on our website.

·      Once we receive the returned items and verify that
they are refund eligible, we will send you a refund confirmation via email.

·      Refunds will be processed within [number of days]
after we receive the returned item.

·      Funds will be returned via the payment method used
during the initial purchase.


5.       Return Fee

·      Shipping costs for returning goods are the
responsibility of the buyer, unless the goods are damaged or do not match the


6.       Returns of Damaged or Wrongly Sent Goods

·      If the goods you receive are damaged or do not
match your order, please contact us immediately after receiving the goods.

·      We will arrange to re-deliver the correct item or
provide a full refund, including delivery costs.


7.       Agreement

·      By making a purchase at our online store, you are
deemed to have read, understood and agreed to all the terms and conditions
listed above, including the refund policy.


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