Refund Policy Kampoeng Batik
1. Refund
· We respect your right to make a refund if you are
not satisfied with your purchase. Here is our guide to refunds:
2. Returns within Time Period
· You can request a refund within 7 days after
receiving the item.
· Refund requests after the 7 day deadline will not
be processed.
3. Item Condition for Return
· Items must be in the same condition as when you
received them.
· Items may not be used or washed.
· Items must be accompanied by original price tags
and original product packaging.
4. Refund Process
· To start the refund process, please contact our
customer service via email or phone listed on our website.
· Once we receive the returned items and verify that
they are refund eligible, we will send you a refund confirmation via email.
· Refunds will be processed within [number of days]
after we receive the returned item.
· Funds will be returned via the payment method used
during the initial purchase.
5. Return Fee
· Shipping costs for returning goods are the
responsibility of the buyer, unless the goods are damaged or do not match the
order.
6. Returns of Damaged or Wrongly Sent Goods
· If the goods you receive are damaged or do not
match your order, please contact us immediately after receiving the goods.
· We will arrange to re-deliver the correct item or
provide a full refund, including delivery costs.
7. Agreement
· By making a purchase at our online store, you are
deemed to have read, understood and agreed to all the terms and conditions
listed above, including the refund policy.